01 / THE CUSTOMER
A complete sales journey, right in the conversation.
Guide shoppers from product questions and selection through order confirmation, payment handoff and post-purchase updates.
01 Explore ↗
02 Choose ↗
03 Order ↗
04 Track ✓
THE NEXT CHAPTER OF SOCIAL COMMERCE
Your storefront
is a conversation.
Turn Instagram DMs into a guided shopping journey. Help customers discover products, place orders, move through payment, and track their purchases — while your team runs it all from one beautifully organized dashboard.
A service operated by DYNEEMADEV LIMITED, a company registered in England and Wales (No. 17504944).
One connected experience. From hello to order updates.
S•
WorkspaceOverview / Illustrative
MONDAY, 9:41 AM
Good morning, Alex ✳
Here is your commerce workspace.
Orders24Illustrative
Conversations128Illustrative
Recent activity •••
M
New order inquiryProduct selection in DM
NewJ
Checkout initiatedPayment step shared
In progress‹Satelier.studio Professional account•••
TODAY, 9:41 AM
Essential OvershirtOlive / MediumView product details →
Yes, continueOther sizes
Message...＋
Smart repliesReady when you are
Order flowConnected & organized
CONCEPT PREVIEW · SAMPLE DATA
DISCOVER✦CONNECT✦CHECKOUT✦FOLLOW UP✦GROW
THE PLATFORM
Big possibilities.
One little DM.
Bring every moving part of Instagram selling into one thoughtful workflow — for the customer in the chat, and the team behind it.
02 / THE TEAM
One command center.
Keep conversations, orders, customer activity, and day-to-day operations organized in a dedicated admin dashboard.
CONVERSATIONS
ORDERS
03 / THE WORKFLOWS
Make the repetitive stuff disappear.
Build automated responses and guided messaging flows so your team can focus on the conversations that need a human touch.
TRIGGER → RESPONSE → NEXT STEP
04 / THE FOLLOW-THROUGH
Keep customers in the loop.
Coordinate order status and follow-up messages so the shopping experience doesn’t end after checkout.
Updates, where customers started
HOW IT WORKS
From the first hello
to the last update.
Four clear stages. One more effortless experience.
01
A message arrives
Someone asks about a product in your Instagram inbox.
02
Shopping gets guided
Product choices and order details are handled through the conversation.
03
Payment is coordinated
The merchant’s supported payment method is shared or initiated from the DM flow.
04
Everyone stays informed
Orders and follow-ups are visible to your team and the customer.
Payment may be completed on a third-party payment page; Shopzito coordinates the journey in DM rather than representing itself as a card processor.
THE EXPERIENCE
See the conversation
come together.
A quick interactive look at how a customer’s journey can unfold, step by step. Demo content only.
EXPLORE THE FLOW ↗
Thoughtfully automated.
Always merchant-controlled.
Satelier.studioSample customer conversationDEMO
Hi! Can you show me your new collection?
Of course! Which category are you looking for?
New arrivals, please!
PRODUCT DISCOVERY · GUIDED REPLIES
I’ll take the olive overshirt in M.
Perfect. Here’s your order summary.
Essential OvershirtColor: Olive · Size: M · Qty: 1
✓You can continue to the merchant’s payment step from here.
ORDER CONFIRMATION · PAYMENT HANDOFF
Any update on my order?
Your order is being prepared. We’ll share the next update here.
Order progressProcessing → Preparing → Shipped
ORDER TRACKING · CUSTOMER FOLLOW-UP
BUILT WITH RESPONSIBILITY
Useful automation.
Human oversight.
Shopzito supports business-owned Instagram conversations. The connected merchant remains responsible for its store, policies, products, payment arrangements, and customer service.
Read our privacy policyTransparent data use
Clear information about data processing and deletion requests.
Controlled access
Account connections and access follow available platform permissions.
Merchant-led messaging
Businesses configure their own conversation and sales workflows.
FAQs
A few good
questions.
What exactly is Shopzito?+
Shopzito is a platform that helps businesses operate a guided sales journey through Instagram direct messages, supported by an administrative dashboard and messaging automation features.
Can customers complete the full purchase journey through DM?+
Customers can discover products, provide order details, initiate the merchant’s supported payment step and receive follow-up information through the DM experience. Depending on the merchant’s payment provider, the actual payment may happen on a secure external checkout page.
What can the page admin manage?+
The dashboard is designed for managing conversations, orders, customer interactions and automated messaging workflows.
Is Shopzito affiliated with Instagram or Meta?+
Shopzito is an independent service, not an official product of Instagram or Meta. Features that connect to Instagram depend on available platform APIs, permissions and policies.
How do I request the deletion of my information?+
Visit our Data Deletion page for steps applicable to merchants and customers who interact with Shopzito-powered accounts.
LET'S MAKE EVERY DM COUNT
Great commerce starts
with a conversation.
Discover a more organized way to sell, respond, and grow through Instagram DMs.